How to Fix Playback on Events Issues on Wyze Cam v3: A Step-by-Step Guide

How to Fix Playback on Events Issues on Wyze Cam v3: A Step-by-Step Guide

Troubleshooting Guide: Fixing Playback on Events Issue on Wyze Cam v3

If you're encountering playback problems with your Wyze Cam v3 and have exhausted all other solutions, don't worry! In this article, I'll provide you with a detailed step-by-step guide on how I fixed the issue. By following these instructions, you'll be able to resolve the playback problem and enjoy seamless video playback on your Wyze Cam v3.

Step 1: Format the microSD Card

The first step in resolving the playback issue is to format the microSD card. To do this, follow these simple instructions:

  1. Visit the following link: https://support.wyze.com/hc/en-us/articles/360031488091-How-to-Format-your-microSD-card

  2. Follow the instructions provided under the "Format on a Windows Computer" section.

    • It's important to note that you should avoid the recommended instructions for this issue, as following this detail unlocked Step 2.

Step 2: Rollback to the Oldest Firmware and Upgrade to Latest Firmware

After formatting the microSD card, the next step is to rollback to the oldest firmware version and then upgrade to the latest firmware. Follow these steps:

  1. Visit the following link: https://support.wyze.com/hc/en-us/articles/360031490871-How-to-flash-your-Wyze-Cam-firmware-manually

  2. Follow the instructions provided to rollback to firmware version 4.36.9.131 (April 25, 2022).

    • Note: This is when the playback button started working again.
  3. Once the rollback is complete, follow the same instructions to flash the latest firmware version 4.36.11.4679 (July 13, 2023).

    • Note: The playback button should still be working after the upgrade. It did for me.

Conclusion: By manually formatting the microSD card and performing the firmware rollback and upgrade, you can successfully resolve the playback issue on your Wyze Cam v3. I hope this step-by-step guide has been helpful in fixing the problem. Good luck, and enjoy uninterrupted video playback on your Wyze Cam v3!

Note: The steps outlined in this tutorial were performed on a Windows operating system. However, since formatting a microSD card and updating firmware are simple actions that have been around for a long time, they should be applicable to other operating systems as well. Feel free to adapt the instructions to your specific operating system if needed.

Source: https://forums.wyze.com/t/greyed-out-playback-button-on-wyze-app/237115/89

Did you find this article valuable?

Support Nidal Iguer by becoming a sponsor. Any amount is appreciated!